Support · On Contract
Technology problems can quickly become business problems. Our Managed IT Support contracts give businesses, schools, councils, and public offices access to ongoing technical support, scoped to their own users, devices, and response-time needs.
What's covered
Every Managed IT Support contract is scoped to the organisation — the number of users, devices, and sites, and how quickly you need us to respond. There are no fixed packages to fit yourself into; we size the contract to your operation during a scoping call, then confirm response times and monthly cost in writing before anything is signed.
Remote helpdesk
Day-to-day troubleshooting and routine maintenance handled remotely.
On-site visits
Scheduled and call-out visits across Malé and the atolls, as agreed in the contract.
Response times
Set per contract based on how critical your systems are — confirmed after the scoping call.
Monthly cost
A fixed monthly figure sized to your users, devices and sites, confirmed in writing before the contract starts.
Book a scoping call
Tell us how many people and devices you support, and we'll come back with response times and a fixed monthly price.
Get a Quote Call +960 720 5181Need help scoping this out?
Talk to PARAMYTER about your environment and we'll recommend the appropriate level of support.